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Frequently asked

Questions we get from people about to book.

How is this different from Algolia or built-in platform search?

Algolia is strong on speed and typo tolerance; we are stronger on semantic understanding and per-category intent mapping. Built-in search is usually term-match; ours uses embeddings to understand related concepts your customers actually search for.

What conversion lift should I expect?

Stores with poor existing search typically see search-to-purchase conversion improve by 30 to 60 percent. Stores already on a strong search product see 10 to 20 percent. Realistic target shared after the discovery audit.

Will it work with my filters and facets?

Yes. Existing facets are preserved. New facets we recommend (smart filters based on intent) get added if your merchandising team approves.

How does personalisation work?

Anonymous customers get session-based personalisation (what they have viewed in this visit). Signed-in customers get full personalisation based on consented browse and purchase history. We do not personalise on data we do not have consent for.

Can the merchandising team override results?

Yes. Curated rankings, pinned results, banned terms, redirect rules all manageable from a merchandising console. Your team operates the search day-to-day without us.