فحص صحة Magento

Frequently asked

Questions we get from people about to book.

How is this different from a performance audit?

The performance audit goes deep on Core Web Vitals across more surfaces over a longer window (five days). The health check goes broad: security, performance, integrations and admin hygiene in three days. Most stores book a health check first and a performance audit only if the broader audit flags performance as the biggest issue.

Do I need to give you admin access?

Yes, read-only admin access plus read-only access to your Magento file system. We never need write access for the health check. Access is revoked the day we deliver the report.

What if you find something serious?

We flag it immediately, not at the end of day 3. If we find an actively exploited vulnerability or data leak we will call you the same day. Severity-1 findings get a dedicated email summary inside business hours of discovery.

Will this slow my store down?

No. Everything we do is read-only. We do not deploy anything, we do not run load tests against production, and our external probes hit the store at the same rate a normal browser would.

What is the turnaround?

Three working days from brief to delivery. We book a calendar slot up front so it does not slip. If we find more than the standard surface count can absorb, we tell you on day 1 and let you decide whether to extend the window.

Is the audit fee credited if I book remediation?

Yes, 100% of the health-check fee credits against any remediation engagement we run for you inside 60 days. There is no upsell pressure during the walkthrough; about half of customers do the remediation themselves or with their existing agency.

Do you check our third-party integrations?

Yes, at a configuration level. We confirm webhook health, retry behaviour, error logging and credential hygiene for payment gateways, ERP connectors, shipping carriers and email service providers. Deep integration debugging needs a separate engagement.

What does the report look like?

A PDF or shared doc, your preference. Executive summary on page 1, findings catalogued by surface, each with severity, effort and impact scored. The remediation list is ordered by ROI so you can work top-down.