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Frequently asked

Questions we get from people about to book.

Which platform do you recommend?

Depends on your business. Shopify for operational simplicity at moderate customisation. Magento for deep customisation, B2B, or compliance-heavy verticals. Custom or headless only when the engineering investment is justified by clear differentiation. Discovery gives you an honest call.

How long does it take?

Shopify standard 6 to 10 weeks. Magento 10 to 14 weeks. Custom or headless 14 to 22 weeks. Migrations from another platform add 2 to 4 weeks regardless of target.

Will we have everything we need to launch?

Yes. Pre-launch checklist covers payments, taxes, shipping, refund policy, legal pages and end-to-end test orders. We do not call a store launch-ready until every item is signed off.

Do you provide ongoing support?

Two weeks post-launch included. Beyond that, our maintenance retainer covers the build long-term or you can move to ad-hoc tickets at standard rates.

Can we change platforms later?

Yes, with a migration engagement. We design first builds to be migration-friendly: clean data structures, documented integrations, exportable content. Future migrations are then a matter of weeks, not quarters.